Terms & Conditions

By paying for a program, course, or service either in partial or in full, you agree to the following terms below:

Our Agreement

The following terms outline your agreement with Lauren Best (Coach), Lauren Best Collaborative (Company), and yourself (Client). Should any questions or concerns arise regarding these policies, please bring them to my attention.

Confidentiality

The Coach agrees that the content held at each session remains confidential to create a strong foundation and alliance that will support the Client in reaching their goals. The Client is free to share whatever they choose from their sessions with their spouse, family, etc., as this is a very powerful way of reinforcing new insights and skills.

Preparation

All post-coaching reflections, previous session work, and/or coaching prep sheets must be completed by the Client 24 hours prior to the next session, and be submitted via the instructions set by the Coach.

Video Recordings

Workshop sessions may be recorded by the Coach without being redistributed to the attendees. Failure to attend a live workshop will not guarantee that the Client will have access to the session recording for later viewing.

Private sessions may be recorded upon request by the Client to the Coach and will be made available by the Coach up to 14 days after the session for the Client to download for personal viewing only.

Client Expectations

The Client is 100% responsible for their own progress and results. The Coach or Company has no control over the results and therefore the Client understands that their results are not guaranteed. The Client commits to full participation in the service provided by the Coach and understands that nothing is guaranteed in business, and that the Coach will do their best work possible, but at the end of the day, it is up to the Client to do the work. The Client acknowledges that individual results may vary based on their personal efforts as well as other external factors that may influence their results. The Coach and Company do not guarantee a particular outcome, and is not liable for any loss, damage or other expense which the Client may suffer as a result of using the services of Lauren Best and Lauren Best Collaborative.

Program Expectations

The Coach agrees to complete the agreed upon program, course, or service paid for by the Client and nothing more without a further commitment and payment to additional programs, courses, or services.

Enrolment & Commencement

Lauren Best Collaborative accept enrolments at any time. Once the fees have been paid by the Client and received by the Company on the terms below, the Client will receive an email from the Company confirming that their ​purchase has been received. The Client will then receive the instructions for the next steps for the program, course, or service.

Extra Support

Extra Support will be made available to the Client dependant on the terms that were set by the Coach.

Disclaimer

The Client is the sole decision-maker throughout the program, course, or service. Any and all actions or consequences resulting from the sessions are the responsibility of the Client. The Client releases the Coach of all liability pertaining to the services rendered.

Commitment of the Coach

It is the commitment of the Coach to bring forward the best results, clarity, and actionable advice that will help the Client reach their goals by:

  • Understanding through active listening
  • Guiding by asking powerful questions
  • Co-creating the best environment
  • Strategizing action steps that feel authentic and aligned
  • Making the work bite-sized, inviting, and fun
  • Challenging growth and exploration of the subconscious mind
  • Looking at the possibilities from all angles
  • Telling the truth
  • Respecting boundaries
  • Offering support and motivation

Commitment of the Client

The Client requires a commitment of time, co-operation, participation, health, collaboration, open-mindedness, critical thinking, responsibility, authenticity, growth mindset, strategy, ownership, and goal setting. It is our experience that to successfully complete the program, participants need to follow the teaching modules do the work to receive results.

Your Financial Commitment

All prices are displayed in CAD.

Workshop Refund Policy

  • Greater than 48 hours: 100% Refund of the Individual Registration Fee
  • Less than 48 hours or Failure to Attend: No refund

Coaching Program Refund Policy

After the coaching program has begun, if the Client is not receiving tremendous value by the work they do together with the Coach, the Client can apply up to 48 hours before their third coaching session for a refund for the remaining three months. In order for the Company to approve the refund, the Client will have to show that they have done the work and have fully participated in the action items co-created by both the Client and the Coach.

After that period, no refunds will be given.

Intellectual Property

Lauren Best and Lauren Best Collaborative retains the right to all intellectual property (whether registered or not) that is created by the Coach and the Company, and the Client agrees not to disclose, sell or deal with the materials created by the Company in any way other than in accordance with these terms and conditions.

Agreement Termination

This agreement will be terminated without notice if the client fails to pay any amounts owing to the Company by the due date. Lauren Best Collaborative reserves the right to terminate this agreement if a breach of the terms occurs. If the Clients agreement is terminated they will no longer have access to any Client portals, recordings, materials, etc. The restrictions imposed on the Client with respect to the material provided, payment obligations, and the disclaimers and limitations of liabilities contained in these terms and conditions will survive termination.

Governing Law

This agreement is governed by the laws of Canada.

Warranties & Indemnities

The Company does not warrant that the Website or Client Portal will be uninterrupted or error free or that the Site, its content or the server are free of viruses or other harmful components. Lauren Best Collaborative does not guarantee against third party interference or that the Website or its content will be compatible with third party software or hardware. The Company is not liable for any default due to an act of God, war, terrorism, strike, lock-out, industrial action, fire, flood, storm or other event beyond the Company’s reasonable control.

The Client agrees to indemnify, the program, its partners, licensors, affiliates, contractors, officers, employees, and agents for any claim arising directly or indirectly from the Clients acts and omissions in using the Site and Client Portal pursuant to the terms of the Agreement.

The Client acknowledges that while they will be receiving a program, course, or service from the Coach or Company, that they will not hold Lauren Best or Lauren Best Collaborative responsible for anything related to their personal business or career success or otherwise, including income and client attraction.

Contact Information

Questions about the Terms of Service should be sent to Lauren at hello@lauren-best.com

BY PAYING FOR THE PROGRAM, COURSE, OR SERVICE EITHER IN PARTIAL OR IN FULL, YOU AGREE TO THE TERMS ABOVE.

I am so excited to start working with you!

Lauren Best | Lauren Best Collaborative